First of all, thank you so much for your support during this time. As you know, COVID-19 requires special procedures, and we want to make sure everyone is safe! Please keep in mind that these measures may affect your order experience.
- We may experience up to 3-week delays in our average time deliveries, due to COVID-19's impact on the processing time of our carrier. The return period is valid within 30 days of the delivery date.
- Parcel deliveries in countries like Germany, Austria, France, and Italy are now contactless. This means a mail carrier will no longer need your signature for delivery. Keep this in mind while ordering!
We would also like to assure you that the THU Team will take all necessary safety measures while preparing your order. When it arrives, don't forget to throw out the package and wash your hands!
Thank you for understanding.